Newsroom
Expansion of VANAD Engage Germany
To ensure flexibility and scalability for all our German-speaking customer contacts, we have an office...
Skills for life
Teams that work together inefficiently are all too common. Perfectly coordinated teams? Fortunately, there are...
Multilingual customer contact
European consumers are becoming increasingly international. Cross-border shopping is growing in popularity. This offers huge...
Make customer contact personal!
Customers’ motives for contacting companies have remained unchanged for decades, while customer standards are constantly...
How can WFM make your customer service even more efficient?
The labour market is currently in a state of flux. Entire industries have come to...
Happy People, Happy Customers!
There’s no doubt that the future’s digital. At the same time, demand for personal contact...
Digital sales is a reality
In March of 2020, the Netherlands was locked down, and everything was cancelled. No trade...
Do you want to know how to make customer contact more valuable?
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